Orders
We are very sorry, but orders cannot be changed, modified, or added to once they have been processed. Please check your order information carefully before placing order. We process orders very quickly, and once an order enters the fulfillment process, we are unable to modify it. We apologize for any inconvenience and hope that in the majority of cases our faster processing time works to your advantage. We ship from several different warehouses; your order may arrive in separate packages over the course of several days.

Shipping
We do not ship using customers’ accounts or any 3rd-party billing. We use United States Postal Services USPS for all of our shipping as we are looking to get the most economical shipping fee for our customers.
Return Policy
Because of the nature of our organization and the lack of staff, we do not accept returns. We are sorry for the inconvenience.

Order Cancellation
Cancelled orders that have not already shipped are subject to a $10 service fee. Cancelled orders that have already been shipped cannot be cancelled – see “Return Policy”.

Damaged Shipments
Please inspect all items upon delivery. If you are present at the time of the delivery and an item arrives damaged please refuse the item (do not accept the shipment from the driver) and notify us immediately. If you are not present during the delivery, please inspect the items within 24 hours of package delivery time and notify us of any damage. You have 1 day from the delivery date to notify Stonecrest of products damaged in transit.

Refused Shipments
All refused shipments will be subject to a minimum 25% restocking fee and NO credit will be given for shipping charges. NO EXCEPTIONS!

Product Information
While Stonecrest does go to great lengths to make sure our site is updated and accurate, you understand and agree that the images and information on this site can be inaccurate and that we are not responsible for any issues this causes. Please contact us, via email, if more information is required in addition to what is shown on the web site.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.